Processing & Delivery Times 

For orders placed before 12noon local time, we endeavour to process the same business day. Orders placed after 12noon will be processed the next business day. During sale events and new collection launches, there may be a slightly longer processing time. All Indikah orders are processed, packed and despatched from Singapore. Once your order has been placed you will receive an order confirmation email. Upon despatch, you will immediately receive another confirmation email with your tracking number. If you do not receive these email confirmations, please email our friendly Customer Care at: admin@indikah.sg

Can I change or cancel my order?

All orders are final once they have been processed through the checkout. No further changes can be made to your order once processed including and not limited to; removing and/or adding items to your order, combining orders or cancelling your order.

Shipping Within Singapore

  • Free shipping on orders over SGD $60
  • SGD $6 Flat rate shipping fee for orders under SGD $60
  • EasyParcel Courier Service on all orders
  • Fully trackable once shipped
  • Delivery within 3 business days
  • Signature required on deliver

Customs/ Import Duties and Taxes 

Import duties and taxes are not included in the item price or shipping cost. These charges are your responsibility and will be collected from you by the carrier. Duties /Taxes on goods vary widely depending on the product value and the country you are having your order delivered to. Indikah will include a commercial invoice declaring the full dollar value paid on international shipments. If you refuse a shipment from Indikah, you are responsible for the original shipping charges as well as the import and return fees that may be incurred upon delivery back to us. Indikah cannot mark international orders as a gift in order to bypass or reduce customs fees.

International Shipping

  • Express Service
  • Fully trackable once shipped
  • 3-7 business days delivery
  • Signature required on delivery

Malaysia

  • Free Shipping on orders over SGD $160
  • SGD $25 flat shipping rates for orders

Australia & New Zealand

  • SGD $35 flat rate shipping fee for orders

Rest of the World

  • SGD $25 - SGD $65 (shipping fee calculated at checkout)